Green Rose Cleaning Services SMS Opt-In Process & Privacy Policy
Effective Date: Feb 05, 2025
Last Updated: Feb 05, 2025
1. Introduction
Green Rose Cleaning Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when opting in for SMS communications from us. By opting in, you agree to receive text messages regarding our services, promotions, and updates.
2. SMS Opt-In Process
To ensure compliance with 10DLC regulations, Green Rose Cleaning Services follows a clear and transparent SMS opt-in process:
- Website Opt-In: Customers can opt-in by entering their phone number on our website and checking a box to agree to receive SMS messages.
- Text Message Opt-In: Customers can opt-in by texting a keyword (e.g., “JOIN”) to our designated phone number.
- Verbal or Written Consent: Customers may provide written or verbal consent during service inquiries, at which point a confirmation message will be sent to verify opt-in.
- Confirmation Message: Once opted in, customers will receive a confirmation message stating: “Thank you for subscribing to Green Rose Cleaning Services SMS alerts. Reply STOP to unsubscribe. Msg & data rates may apply.”
3. Data Collection and Use
We collect and store the following information for SMS communication purposes:
- Phone number (provided by the user for SMS alerts)
- Communication preferences (opt-in and opt-out records)
- Message history (for compliance and support purposes)
This information is used solely for providing SMS notifications, appointment reminders, promotions, and customer support.
4. Opt-Out Process
Users can opt out of SMS communications at any time by:
- Replying “STOP” to any message received.
- Contact us directly at (707) 430-6372 to request removal.
Upon opting out, users will receive a confirmation message stating they have been unsubscribed.
5. Data Security and Sharing
We do not sell, rent, or share your phone number with third parties. We use industry-standard security measures to protect your data from unauthorized access.
6. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated via our website or SMS notification.
7. Contact Information
For questions regarding this policy or our SMS services, don’t hesitate to get in touch with us at:
Green Rose Cleaning Services
4160 Suisun Valley Rd Suite #E414, Fairfield, CA, 94534
Phone: (707) 430-6372
Email: [email protected]
By opting into our SMS program, you acknowledge and agree to the terms outlined in this Privacy Policy.